Studying the article in Yahoo! about a AA rep crafting “deaf and dumb” on their baggage is impolite and they are worthy of greater than a phony apology. you merely missing a client.
I have already been stuck in Charlotte for nearly each day now. I'm alleged to be connecting to New Bern, NC. I won't be traveling American Airways once again!
This practice is not really one particular American Airways ought to carry on to exercise as is dehumanizing and down correct inconsiderate of spending consumers. This working experience has absolutely left a bad taste in my mouth and it took faraway from The nice family vacation I a short while ago seasoned .
calling a true human being at AA consumer service is close to difficult. The Web-site checklist a cell phone number, that is for cargo and that only references a Internet site that is definitely no help at all.
However as a consequence of temperature I was unable to get out on the tri metropolitan areas by the due date this earlier 7 days. Nonetheless I am pretty frustrated with American Airways purchaser service.
went to the Dominican Republic on family vacation with my spouse and son on july31 til aug seventh 2015 had a good time right until time and energy to go home, the flight leaving over the aug7th experienced a delay for eight several hours for departing to Miami then suppose to connect and visit dulles airport.
I wished to vent my annoyance While using the baggage situation along with your airline. Everything else was very good, however the way my baggage was taken care of would make me Believe two times prior to reserving with AA once more. I had been charged $25 Just about every way for just one bag, not getting informed my bag might be carried on for no cost. To incorporate insult towards the $50 billed, my bag was broken on the skin upon currently being returned to me.
I sincerely hope to receive a favourable reply inside the next handful of days, so I'm able to continue on applying American Airlines for my travel.
So far you have got designed us lose 24 hrs of our getaway We work hard for break day function and of your respective days have resulted in us achieving our spot A single Full Working day Afterwards. Not a content customer and may distribute the word.
My loved ones just traveled from Boston MA to Charlotte NC and had a Terrible encounter boarding the plane. Each my kids have disabilities and we were being made to board the airplane previous. I'm not pleased with how your airline treats young children with disabilities. A coverage modify need to be produced.
On arrival in Panama with flight AA959 one of the two luggages, a Roncato baggage, ( photos attached ) price €189 arrived broken. I immediately went to the appropriate Place of work In the airport, the place the sole remark was which they handed me a « checking Post Problems discover », which I enclose herewith. I spent the next day searching for a new baggage and looking to get in contact with all your places of work by means of the telephone figures indicated about the stated document without the need of, however, obtaining any reply – the phone is never answered and the road goes blank following numerous minutes of waiting around, regardless of which range I dial. I thus continue my journey and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I once more try and Get in touch with your Business for the airport, but the one information they could give me was to difficulty a criticism via your internet site, which I am now executing. Other than the above, I do have Yet another – and doubtless far more severe – grievance. At time of my reservation I compensated an extra $88 ($forty four Every single) for additional comfort and ease seats. To my surprise, the seats turned out to be the traditional – no excess – seats.
I've experimented with contacting and was on for quarter-hour just to be hung up on. I have sent two e-mail without having reply… I love your airline but striving to possess a modify built so we don't lose each of the the money we expended on our flight simply because we aren’t in a position to make it since my fiancés grandmother handed absent and we need to be in this article and may’t go away at this moment with the funeral developing during our scheduled journey. I have not been capable of get anyplace and getting that I am a Travel Agent, I realize that for instances such Check Out Your URL as this, Despite non-refundable tickets, the airlines can provide a credit score for partial or could even give credit score for the total quantity for use on foreseeable future journey.
I flew on American Airways for the first time and past. our luggage was weakened with black grease on it significant hunks out on the handles and wheels. your aircraft was filthy and really awkward. the flight crew was not helpful in any respect. My granddaughter was with me and is particularly about 6ft tall no area for her legs and person laid back in her seat and she couldn't move in any respect in her seat.
I want a credit history for any flight we skipped from Phoenix to Spokane. We missed the flight as it took us so very long to have thru customs. We were flying from Mazatlan and heading thru customs in Phoenix.